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  • APPSPOINT
    • APPSPOINT Control Panel
    • APPSPOINT Core Services

      Active Directory, internet, infrastructure and more

    • Email Archive
    • Hosted Exchange
    • Project Server
    • Protected Desktop & Apps

      Aka Hosted Desktop

    • ShareFile
    • Workspace
  • COMMSPOINT

    UCaaS, Internet and Managed Private Network Links

    • Points of Presence
      • BNE5 POP
      • BNE6 POP
      • MEL2 POP
    • Ethernet Carrier Services

      State-based service disruptions by our Ethernet carriers

      • NSW

        New South Wales

      • NT

        Northern Territory

      • QLD

        Queensland

      • SA

        South Australia

      • TAS

        Tasmania

      • VIC

        Victoria

      • WA

        Western Australia

    • NBN Sevices

      State-based NBN outages and maintenance advisories

      • NSW

        New South Wales

      • NT

        Northern Territory

      • QLD

        Queensland

      • SA

        South Australia

      • TAS

        Tasmania

      • VIC

        Victoria

      • WA

        Western Australia

    • Managed Wi-Fi
    • UCaaS

      Unified Communications as a Service, Voice, Video and Conferencing

  • IRONPOINT

    Infrastructure as a Service

    • BNE5

      Polaris Data Centre, Springfield

      • Compute

        Virtual Data Centre and Flex Hosts

      • Network

        Core network and firewall infrastructure

      • Storage

        Shared & Dedicated IOPS (Flash)

      • Turnkey Services

        Backup, DR Replication and Virus Protection

    • MEL2

      NextDC M2 Data Centre, Tullamarine

      • Compute

        Virtual Data Centre and Flex Hosts

      • Network

        Core network and firewall infrastructure

      • Storage

        Shared & Dedicated IOPS (Flash)

      • Turnkey Services

        Backup, DR Replication and Virus Protection

    • IRONPOINT Control Panel
  • STOREPOINT

    Business Continuity Services

    • Cloud Data Protection

      Agent and CloudConnect Backups

    • Protect365

      Backup for Office 365

  • Supporting Services
    • Phone Support
    • ServiceMe Monitoring Platform
    • ServiceMe Service Management

      Ticketing and ServiceMe Support Portal

  • Web & DNS Hosting
    • DNS

      DNS Server Infrastructure

    • Web Hosting - CPanel
    • Web Hosting - Windows IIS
Previous Incidents

[Complete] Thursday Maintenance [15 Aug 2019]

This was a planned incident, it took 3 hours and 59 minutes.
  • APPSPOINT Core Services
Fri, 2 Aug 2019
10:22:40 AEST
Overview

During this week's scheduled maintenance window we will be performing hazardous works on the below items. Note these works are non-impacting and no outage is expected.

- #ADJUST THIS LIST TO SUIT#
- #APPSPOINT Infrastructure Maintenance#
- #ANYTHING ELSE?#

  • Scheduled for Thu, 15 Aug 2019 22:00 AEST
  • Expected to take 4 hours
Thu, 15 Aug 2019
22:00:03 AEST

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Fri, 16 Aug 2019
02:00:00 AEST

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.