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  • APPSPOINT
    • APPSPOINT Control Panel
    • APPSPOINT Core Services

      Active Directory, internet, infrastructure and more

    • Email Archive
    • Hosted Exchange
    • Project Server
    • Protected Desktop & Apps

      Aka Hosted Desktop

    • ShareFile
    • Workspace
  • COMMSPOINT

    UCaaS, Internet and Managed Private Network Links

    • Points of Presence
      • BNE5 POP
      • BNE6 POP
      • MEL2 POP
    • Ethernet Carrier Services

      State-based service disruptions by our Ethernet carriers

      • NSW

        New South Wales

      • NT

        Northern Territory

      • QLD

        Queensland

      • SA

        South Australia

      • TAS

        Tasmania

      • VIC

        Victoria

      • WA

        Western Australia

    • NBN Sevices

      State-based NBN outages and maintenance advisories

      • NSW

        New South Wales

      • NT

        Northern Territory

      • QLD

        Queensland

      • SA

        South Australia

      • TAS

        Tasmania

      • VIC

        Victoria

      • WA

        Western Australia

    • Managed Wi-Fi
    • UCaaS

      Unified Communications as a Service, Voice, Video and Conferencing

  • IRONPOINT

    Infrastructure as a Service

    • BNE5

      Polaris Data Centre, Springfield

      • BNE5 Compute

        Virtual Data Centre and Flex Hosts

      • BNE5 Network

        Core network and firewall infrastructure

      • BNE5 Storage

        Shared & Dedicated IOPS (Flash)

      • BNE5 Turnkey Services

        Backup, DR Replication and Virus Protection

    • MEL2

      NextDC M2 Data Centre, Tullamarine

      • MEL2 Compute

        Virtual Data Centre and Flex Hosts

      • MEL2 Network

        Core network and firewall infrastructure

      • MEL2 Storage

        Shared & Dedicated IOPS (Flash)

      • MEL2 Turnkey Services

        Backup, DR Replication and Virus Protection

    • IRONPOINT Control Panel
  • STOREPOINT

    Business Continuity Services

    • Cloud Data Protection

      Agent and CloudConnect Backups

    • Protect365

      Backup for Office 365

  • Supporting Services
    • Billing Platform & Portal
    • Phone Support
    • ServiceMe Monitoring Platform
    • ServiceMe Service Management

      Ticketing and ServiceMe Support Portal

  • Web & DNS Hosting
    • DNS

      DNS Server Infrastructure

    • Web Hosting - CPanel
    • Web Hosting - Windows IIS
Previous Incidents

[Complete] Emergency Project Server Maintenance

This was a planned incident, it took 3 hours and 26 minutes.
  • Project Server
Wed, 13 Nov 2019
17:38:41 AEST
Overview

Throughout the day we have seen some customers experience poor database performance within Hosted Project Server. This evening we will be shutting down this environment to perform database server maintenance in order to rectify the performance issue. We apologise for the short notice and appreciate your patience.

  • Scheduled for Wed, 13 Nov 2019 17:45 AEST
  • Expected to take 2 hours and 30 minutes
17:45:01 AEST

The scheduled maintenance is now underway. We'll keep you updated on our progress.

21:11:55 AEST

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.